Your privacy matters to pkr364. This Privacy Policy explains what personal information we collect when you use the pkr364 platform, how we use and safeguard that information, who we may share it with, and the rights you hold over your own data. Please read this document in full before registering your pkr364 account.
Every data exchange between your device and pkr364 servers is protected by industry-standard 256-bit SSL encryption. Your pkr364 Login credentials, financial details, and personal information are never transmitted in plain text.
Personal data collected by pkr364 is stored on access-controlled, encrypted servers. We apply role-based access restrictions so that only authorised personnel with a legitimate operational need may access your account data.
pkr364 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data serves the operational purposes described in this Policy and nothing beyond that.
You have the right to access, correct, download, and request deletion of your personal data held by pkr364. Submit a verified data subject request via our support team and pkr364 will respond within the timeframes set out in this Policy.
pkr364 uses cookies strictly to deliver and improve platform functionality, maintain your authenticated session after pkr364 Login, and analyse aggregate usage patterns. We do not use cross-site tracking cookies for advertising profiling.
All marketing communications from pkr364 — including SMS, email, and in-platform notifications — are optional. You may update your communication preferences at any time from your pkr364 account settings or by contacting support.
pkr364 recognises and respects the following data subject rights for all registered players. To exercise any of these rights, contact us at [email protected] with your verified account details.
Request a copy of all personal data pkr364 holds about you, including your account information, transaction history, and any KYC documents on file.
Request correction of any inaccurate or incomplete personal information held in your pkr364 account profile at any time through account settings or by contacting support.
Request deletion of your personal data, subject to our legal obligations to retain certain records under anti-money laundering regulations and our international licensing requirements.
Request your personal data in a structured, machine-readable format so that you may transfer it to another service provider where technically feasible.
This Privacy Policy ("Policy") describes how pkr364 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you", "your", "User", "Player") who access or use the services available at pkr364.net and any associated mobile-optimised interfaces (collectively, the "Platform").
pkr364 is committed to handling your personal data responsibly and in accordance with internationally recognised data protection principles. This Policy applies to all registered pkr364 players, visitors to the Website who have not yet registered, and any person who contacts pkr364 through its support channels.
By registering a pkr364 account, using the pkr364 Login page to access your account, making a deposit, placing a wager, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not accept this Policy, you must not use the Platform.
Note for Pakistani Players: pkr364 is committed to handling the personal data of all Pakistani users — whether in Karachi, Lahore, Islamabad, Faisalabad, or elsewhere — with the same rigorous standards applied to all international players. Your personal information is never stored insecurely or shared without a legitimate, documented purpose.
For the purposes of this Privacy Policy, the data controller responsible for the collection and processing of your personal information is pkr364, the operator of the pkr364.net platform. pkr364 operates under an internationally issued gaming licence and maintains its data processing activities in accordance with the requirements of that licence.
pkr364 has appointed a designated data protection point of contact responsible for overseeing compliance with this Policy and applicable data protection obligations. Any data subject requests, privacy enquiries, or concerns regarding this Policy should be directed to the pkr364 support team at the contact details provided in Section 15 of this Policy.
pkr364 collects the following categories of personal data in connection with the operation of the Platform and the provision of its services:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, city of residence | Account communication, support, marketing (with consent) |
| Financial Data | JazzCash/EasyPaisa account number, bank account details, transaction records in PKR | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, browser type, device identifier, operating system | Platform security, fraud detection, session management |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform improvement, responsible gaming monitoring, personalisation |
| KYC Documents | CNIC scan, proof of address, payment method verification screenshot | Regulatory compliance, identity verification before withdrawal |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Dispute resolution, quality assurance, compliance record-keeping |
pkr364 does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers beyond what is strictly necessary for identity verification and age confirmation in accordance with our licensing obligations.
pkr364 collects personal data through the following means:
pkr364 uses the personal data it collects for the following purposes:
pkr364 processes your personal data on the following legal bases:
Withdrawing Consent: Where pkr364 processes your data on the basis of your consent, you may withdraw that consent at any time by updating your marketing preferences in your account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
pkr364 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties strictly for the purposes described in this Policy:
Any third party to whom pkr364 discloses personal data is required to maintain appropriate technical and organisational security measures and to use the data only for the specific purpose for which it was shared.
pkr364 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help the Platform function correctly and allow pkr364 to understand how players interact with the site.
The categories of cookies used by pkr364 are as follows:
pkr364 does not use third-party behavioural advertising cookies or cross-site tracking technologies designed to build advertising profiles. You may manage your cookie preferences through your browser settings; however, disabling essential cookies will impair your ability to use the Platform, including the pkr364 Login function.
pkr364 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law and our licensing obligations. The following standard retention periods apply:
On expiry of the applicable retention period, pkr364 will securely delete or anonymise your personal data in accordance with its data disposal procedures.
pkr364 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. The security measures employed include, but are not limited to:
Security Reminder: While pkr364 maintains robust security infrastructure, the security of your account also depends on you. pkr364 strongly recommends using a unique, complex password for your pkr364 Login, enabling two-factor authentication, and never sharing your credentials with any third party. pkr364 will never ask for your password via email, SMS, or live chat.
Subject to applicable law and any overriding legal obligations — including those arising from pkr364's AML and licensing requirements — you hold the following rights in respect of your personal data held by pkr364:
To exercise any of the above rights, please contact the pkr364 support team with your account details and a description of your request. pkr364 will acknowledge your request within two (2) business days and aim to respond substantively within thirty (30) calendar days. Complex or multiple requests may require up to an additional sixty (60) days, with advance notice provided.
pkr364 will not charge a fee for processing data subject requests unless a request is manifestly unfounded, repetitive, or excessive, in which case a reasonable administrative fee may be applied.
The pkr364 platform is strictly intended for adults aged 21 years and above. pkr364 does not knowingly collect, process, or retain personal data belonging to individuals under the age of 21. Age verification is enforced during the account registration process and is confirmed through the KYC verification procedure required before any withdrawal is processed.
If pkr364 becomes aware that personal data has been collected from a person under the age of 21 — whether through registration, a support interaction, or any other means — it will immediately suspend the relevant account, delete the associated personal data to the extent permissible under applicable law, and return any deposited funds to the originating payment method where practicable.
If you are a parent or guardian and believe that a minor has registered an account on pkr364, please contact our support team immediately at the contact details set out in Section 15. pkr364 takes the protection of minors seriously and will act promptly on any credible report of underage access.
The pkr364 platform integrates third-party game content from licensed casino software providers. While these providers operate under contractual obligations with pkr364, their own privacy practices may differ. pkr364 recommends reviewing the privacy policies of any third-party service you interact with directly, though for the avoidance of doubt, in-game data collected solely within the pkr364 platform environment is processed under this Policy.
pkr364 does not control, and is not responsible for, the privacy practices of any third-party websites that may be accessible from external search results or other sources. This Policy applies solely to the pkr364.net platform and its associated services.
pkr364 may update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, the services we offer, or applicable legal and regulatory requirements. When material changes are made to this Policy, pkr364 will publish a notice on the Website and update the "Effective Date" at the top of this document. Where practicable and where the change materially affects how your data is processed, pkr364 will notify you directly via your registered email address or through a prominent in-platform notification upon your next pkr364 Login.
Your continued use of the pkr364 platform following the publication of a revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must cease using the Platform and may request account closure and deletion of your data subject to our data retention obligations.
If you have any questions or concerns about this Privacy Policy, wish to exercise any of your data protection rights, or need to report a suspected data security incident, please contact the pkr364 support team. Our support team is available 24 hours a day, 7 days a week and can be reached through the live chat function on the pkr364 platform or via email.
For all privacy-related enquiries, data subject access requests, and formal complaints regarding data processing, please email:
pkr364 will acknowledge all data protection enquiries within two (2) business days and will provide a substantive response within thirty (30) calendar days. In the event that your enquiry requires additional time to investigate or resolve, pkr364 will inform you of the extension and provide an estimated timeline for resolution.
If you are not satisfied with pkr364's response to your privacy concern, you have the right to lodge a complaint with the supervisory data protection authority in the jurisdiction under which pkr364 holds its international gaming licence. Contact details for the relevant authority can be provided upon request.
Now that you understand how pkr364 protects your personal information, you can play with complete confidence. Your data stays secure, your rights stay strong, and your privacy stays intact.